What is Adaire Chat

Adaire Chat is a new channel to offer enhanced support to your customers via a branding-capable iOS and Android application.
Go beyond phone calls, emails and web chatbots and improve support outcomes by providing convenience, the ability to obtain richer media for investigation and a surface to deliver offers and vouchers to your customers!
Use the platform to measure sentiment and obtain rich analytics on customer behaviour.

Super-charge your CRM Support tool

• Leverage your existing CRM Support application keeping a familiar tool.
• Reduce ticket closure times and improve customer satisfaction
• Connect directly with customers in real-time via a customer iOS/Android application.
• Empower agents with richer data and enable deeper customer engagement.